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Exceeding Expectations
Customers are ensured the entire package with APV Invensys.
In this world, experience
matters. Companies in markets such as food and beverage, power, oil and
gas, depend on suppliers on whom they can rely. There is no room for error
in environments where downtime can lead to financial losses.
This is why, across the world, APV teams provide an
end-to-end approach, from developing deep understanding of the
customer’s business, through to designing solutions that meet these
specific requirements and ensuring that the end result meets the exact
purpose, not just at the time of installation, but for many years to come.
Projects carried out by APV are wide-ranging, from assisting customers to
enter new business areas, to simply helping them to reduce operating costs
and improve processing speeds.
What makes all this possible is the quality of the
people behind the APV brand. Not only do they have the experience, but they
are also instilled with an attitude of embracing challenges and never
walking away from a problem. Since 1910, APV people have led the way,
developing and bringing to market many of the technologies that are
today’s process industry standards. APV has been sharing that
expertise with customers for almost 100 years and intends to carry on doing
so for many years to come.
Serving the dairy, brewery, beverage, processed food,
pharmaceutical, industrial, petrochemical, energy and marine industries,
APV is a global supplier of high-quality process engineering solutions and
automation. From engineered components to a complete, fully automated
process plant, APV focuses on adding value to its customers’ business
performance and profitability.
The company’s range of manufactured products
includes heat exchangers (plate, tubular, scrape surface and steam
infusion), Gaulin/Rannie homogenizers, pumps and valves for hygienic
applications. APV also offers a complete range of process technologies
including UHT/ESL systems, aseptic systems, membrane filtration systems,
plate evaporators, butter packers/churns and batching/blending systems. In
addition to these technologies, The company offers a wide range of genuine
aftermarket parts as well as lifetime maintenance services to keep
equipment up and running at peak performance and maximum operating
efficiencies.
Maintenance Services
As far as APV’s customers are concerned,
installing a product, system or plant is just the beginning. The equipment
has to perform to high standards for many years to come. To that end, the
company offers wide variety of maintenance solutions. Key elements include:
APV Maintenance
Contracts — Maintenance contracts
that are customized to the individual customer, from basic service levels
through to comprehensive programs designed to achieve measurable plant
improvements.
APV Maintenance
Services — Based on a comprehensive range
of advanced testing and refurbishment programs, these services ensure high
performance and productivity. The services also include traceability,
environmental and quality control regulations, as well as finding ways to
minimize waste.
APV Maintenance
Centers — These perform cleaning and
regasketing of plate heat exchangers to ensure that they continue to
perform as well as they did on day one of installation. APV can also
provide a complete set of replacement plates during scheduled production
stops.
Spare Parts,
Upgrades and Replacements — By using
APV spare parts, customers are assured of reliability. The company also has
a comprehensive program of upgrades and replacements for existing
equipment.
Training Courses — Courses are tailored to the
customer’s specific requirements.
Engineering is one of the words most likely to be
associated with APV, but the company’s own definition encompasses far
more than customers may realize. “Engineering” in the APV
context means looking at each customer project as an end-to-end process,
from developing solutions that meet specific requirements, through to
project management and on-going support. It also involves looking at the
bigger picture and tailoring solutions for challenging situations, while
maximizing the life of the equipment. The company works closely with
customers to address internal plant issues and external market pressures.
The research and development (R&D) team at APV
likes a challenge. From the invention of the world’s first plate heat
exchanger (PHE) back in 1923, to the most up-to-date developments including
the recent launch of the world’s largest PHE, the company’s
R&D team enjoys taking on the seemingly impossible and finding answers.
APV believes in thinking outside standard products and processes to
customize our solutions — or devise new ones — that fit its
customers’ precise needs. The company will work with its customers to
achieve their goal, always bearing in mind the need to minimize business
risk.
Of course, as far as customers are concerned, the
issues of uptime, processing speed and reliability, raw material and
production costs, and minimization of waste are always high on the agenda
and APV prioritizes all these within the design. Able to produce flexible,
turnkey solutions, the company’s innovation is backed by rigorous
management execution systems, data and financial analysis and maintenance
planning so that customers know from the outset that they have a solution
that will provide a solid return-on-investment.
APV experts are also well versed in dealing with the
particular challenges that different industries face. For instance, in the
dairy, food and beverage industries, the company works with customers to
address the increasingly important subject of traceability, using APV
automation skills.
Other markets have their own pressures. For example,
industrial, oil, gas and nuclear markets face massive expansion over the
next five years, balanced against tightening environmental pressures. APV
is working with customers in these fields to make the most of the
opportunities, while trying to find answers to some of the problems these
companies face. Whatever the situation, APV believes it has the ability,
means and resources to satisfy clients’ expectations, from point of
delivery throughout the whole life of the relationship.
Through a global network of manufacturing facilities
on six continents, APV has become the epitome of the 24/7 organization,
focused on ensuring that customer requirements are met, every day of the
year.
— APV Invensys, 100 S. CP Ave., Lake Mills, Wis., 53551, phone: (920) 648-8311, fax: (920) 648-1441, e-mail: answers.us@apv.com , Web site: www.apv.com
— APV Invensys, 100 S. CP Ave., Lake Mills, Wis., 53551, phone: (920) 648-8311, fax: (920) 648-1441, e-mail: answers.us@apv.com , Web site: www.apv.com