Something for Everyone
By Julie Cook Ramirez
Manufacturers of cultured dairy products seek to boost
consumption by meeting specific consumer needs.
irst commercially available in the United States in
1929, yogurt was quickly branded a chalky-tasting health food. Seeking to
improve its image and gain the same kind of following it had long enjoyed
in Europe, yogurt makers invested heavily in consumer research, product
development and marketing. As a result, the yogurt of today barely
resembles the yogurt of years gone by.
TOP 10 COTTAGE CHEESE BRANDS* | ||||||
$ Sales (In Millions) | % Change vs. Year Ago | Dollar Share | Unit Sales (In Millions) | % Change vs. Year Ago | ||
Total Category | $863.5 | -0.6% | 100.0% | 414.2 | -0.8% | |
Private Label | 309.8 | -0.5 | 35.9 | 161.2 | 1.0 | |
Breakstone | 84.2 | 0.2 | 9.8 | 32.4 | 1.4 | |
Knudsen | 75.4 | -1.4 | 8.7 | 28.2 | -2.5 | |
Breakstone Cottage Doubles | 28.8 | 6.7 | 3.3 | 26.3 | 8.4 | |
Dean’s | 27.9 | 6.6 | 3.2 | 12.4 | 0.9 | |
Friendship | 27.6 | 1.9 | 3.2 | 13.4 | 1.0 | |
Hood | 22.4 | -0.5 | 2.6 | 10.2 | -4.8 | |
Prairie Farms | 19.2 | 4.2 | 2.2 | 8.9 | -0.6 | |
Light ‘n Lively | 17.4 | -9.4 | 2.0 | 6.7 | -10.8 | |
Hiland | 13.4 | -18.0 | 1.6 | 6.8 | -18.0 | |
* Total sales in supermarkets, drug stores and mass merchandisers, excluding Wal-Mart, for the 52-week period ending July 10, 2005. SOURCE: Information Resources Inc. |
TOP 10 YOGURT BRANDS* | |||||
$ Sales (In Millions) | % Change vs. Year Ago | Dollar Share | Unit Sales (In Millions) | % Change vs. Year Ago | |
Total Category | $2,870.7 | 7.8% | 100.0% | 3,270.7 | 6.3% |
Private Label | 341.7 | 3.6 | 11.9 | 604.9 | 5.2 |
Yoplait Original | 293.3 | 4.4 | 10.2 | 455.3 | 7.4 |
Yoplait Light | 188.1 | 19.5 | 6.6 | 297.5 | 25.4 |
Dannon Light ‘n Fit | 173.1 | 9.4 | 6.0 | 222.9 | 10.1 |
Yoplait Go-Gurt | 129.2 | 4.7 | 4.5 | 48.7 | 5.2 |
Dannon D’animals | 97.0 | 2.3 | 3.4 | 38.0 | -7.8 |
Stonyfield Farm | 91.0 | 22.6 | 3.2 | 72.6 | 24.5 |
Yoplait Trix | 90.9 | -2.5 | 3.2 | 36.0 | -2.8 |
Yoplait Whips | 82.1 | -3.0 | 2.9 | 132.3 | 1.1 |
Dannon Fruit on the Bottom | 78.9 | -3.3 | 2.7 | 132.8 | -0.9 |
* Total sales in supermarkets, drug stores and mass merchandisers, excluding Wal-Mart, for the 52-week period ending April 17, 2005. SOURCE: Information Resources Inc. |
With offerings ranging from kid-friendly, squeezable
tubes to rich, indulgent, adult-oriented dessert-style products, yogurt has
clearly shaken its old reputation as something only the most hard-core
health nuts would eat. These days, people of just about every age, race and
income level can be found scooping up a cup of yogurt or chugging down a
frothy yogurt smoothie, either as part of a meal or a tasty snack.
The growing acceptance of yogurt is evident in data
from Chicago-based Information Resources Inc. (IRI), which shows sales have
been steadily increasing for the past several years. Once again, the
category turned in a strong performance, with sales of refrigerated yogurt
rising 7.8 percent in dollars and 6.4 percent in units throughout
supermarkets, drug stores and mass merchandisers, excluding Wal-Mart,
during the 52-week period ending April 17, 2005 (the most recent data
available at press time).
Having spent much of the 1990s nursing the
children’s market and the past several years expanding usage
throughout the development of drinkable yogurts (also known as smoothies),
manufacturers remain remarkably confident that yogurt still has many
opportunities for growth.
“Our per capita consumption to this day remains
well below that of any western nation, so there’s still enormous
upside,” says Gary Hirshberg, president and chief executive officer,
Stonyfield Farm, Londonderry, N.H. “In Europe, the average yogurt
consumer eats yogurt multiple times per day, so there’s still a very
long way to go.”
Learning from their own experience, garnered while
building initial acceptance of yogurt, manufacturers have been actively
flexing their R&D muscles, rolling out a bevy of new products, designed
to give consumers more reasons — and more occasions — to enjoy
the product. Last year, it arrived in the form of an influx of reduced
carbohydrate offerings, as well as the long-anticipated opening of the
floodgates with regard to drinkable yogurts/smoothies. The latter have done
fairly well and were even cited in an ACNielsen executive news report,
“What’s Hot around the Globe: Insights on Growth in Food and
Beverages 2004,” as one of the top two growth categories. That said,
the general consensus is that drinkable yogurts have failed to live up to
the lofty expectations of many in the industry.
That’s not to suggest that manufacturers are
about to give up on further development of the drinkable segment. On the
contrary, investment in drinkables continues, with Tillamook County
Creamery Association among the latest to throw their hat into the ring. The
Tillamook, Ore.-based cooperative recently introduced Yogurt Smoothies,
featuring some of the flavors that have proven most popular in its cup
yogurt line: Vanilla Bean, Oregon Strawberry, Orchard Harvest, Marionberry
and Mixed Berry.
Category leader Yoplait expanded its drinkable
offerings with the introduction of Go-Gurt Smoothie, a 5-ounce yogurt
product available in such kid-friendly flavors as Strawberry Splash, Wild
Berry and Paradise Punch.
Stonyfield also expanded its drinkable offerings to
include a Light Smoothie with 50 percent fewer calories and no artificial
sweeteners. Rather than using Splenda, the sweetener of choice for many
food and beverage manufacturers, Stonyfield opted for erythritol, an
all-natural sweetener found in fruits, such as grapes and melons.
Stonyfield also uses erythritol in its MOOve Over Sugar (previously MOOve
Over Carbs) yogurt, a lowfat organic product sold in 4-ounce
“snack-sized” cups.
“Within the natural products industry, Splenda is
perceived as being still more processed than it needs to be, so it’s
prohibited from use in natural foods,” Hirshberg says. “Because
erythritol is just a fermented sugar and nothing more than that, it’s
deemed acceptable for natural foods.”
Seeking to expand its dessert-style yogurt offerings,
The Dannon Co., Tarrytown, N.Y., rolled out Le Crème Rich &
Creamy with Chocolate Pieces in strawberry, vanilla and cherry. The company
also introduced Dannon Light ‘n Fit with Fiber; this low-calorie,
nonfat yogurt is available in strawberry, peach and apple varieties.
Dannon’s top competitor, Yoplait, has also
focused on yogurt with added health benefits. In February, the
Minneapolis-based subsidiary of General Mills Inc. introduced Healthy Heart
yogurt, the first yogurt containing cholesterol-lowering plant sterols to
be sold in the United States. Available nationwide in four flavors —
Strawberry, Harvest Peach, Cherry Orchard and Strawberry Banana —
Yoplait Healthy Heart is being marketed to women.
“Often, when women set out to lower their
cholesterol through the foods they eat, they think they need to remove
their favorites from their diet,” says Jean Storlie, M.S., R.D., and
manager, General Mills’ Bell Institute of Health and Nutrition.
“With Yoplait Healthy Heart, they can continue to enjoy Yoplait
yogurt, while getting the cholesterol-lowering benefits of plant
sterols.”
With so many new products vying for consumers’
attention, shelf-space is understandably a concern. However, yogurt
processors report strong cooperation from retailers, who clearly recognize
the popularity of the category.
TOP 10 SOUR CREAM BRANDS* | ||||||
$ Sales (In Millions) | % Change vs. Year Ago | Dollar Share | Unit Sales (In Millions) | % Change vs. Year Ago | ||
Total Category | $689.2 | 5.1% | 100.0% | 443.6 | 0.6% | |
Private Label | 201.4 | 6.5 | 29.2 | 153.6 | 4.5 | |
Daisy | 124.1 | 17.6 | 18.0 | 69.3 | 12.5 | |
Breakstone | 104.5 | 2.7 | 15.2 | 69.3 | -1.7 | |
Knudsen Hampshire | 51.2 | 1.0 | 7.4 | 22.5 | -0.6 | |
Friendship | 13.3 | -0.4 | 1.9 | 10.8 | -8.9 | |
Cacique | 11.9 | 11.8 | 1.7 | 3.3 | 3.6 | |
Knudsen | 10.8 | 2.5 | 1.6 | 5.2 | -0.7 | |
Dean’s | 9.6 | -0.9 | 1.4 | 6.3 | -12.6 | |
Tillamook | 8.8 | -3.5 | 1.3 | 5.2 | -4.3 | |
Prairie Farms | 7.8 | 8.5 | 1.1 | 5.5 | 5.5 | |
* Total sales in supermarkets, drug stores and mass merchandisers, excluding Wal-Mart, for the 52-week period ending July 10, 2005. SOURCE: Information Resources Inc. |
“Retailers tend to make room for new products,
especially when they have an interesting hook,” says Dave Holdsworth,
vice president of sales and marketing, Old Home Foods, St. Paul, Minn.
“It takes a lot of money to launch a product, however, so you need to
make sure that what you are launching makes sense for the
consumer.”
Carb Letdown
Naturally high in protein and low in carbohydrates,
cottage cheese seemed perfectly poised to reap tremendous benefits from the
low-carb craze. To ensure that success, some processors reduced the carb
content of their product even further. Case in point: Wells’ Dairy in
Le Mars, Iowa, launched Blue Bunny Carb Freedom cottage cheese, containing
3 grams of net carbs, about 25 percent fewer than its traditional cottage
cheese.
Other companies actively promoted cottage
cheese’s naturally low-carb attributes. As part of its alliance with
Dr. Arthur Agatston, author of The South Beach
Diet, Kraft added a “South Beach Diet
Recommended” button to its Light N’ Lively Cottage Cheese
packaging. Likewise, Old Home began promoting its cottage cheese as
“the original low-carb food,” touting the low carbohydrate
content on its package, in FSIs and on billboards.
Despite all these efforts, reality failed to match
expectations, and cottage cheese turned in yet another lackluster sales
year. According to IRI, dollar sales slipped 0.6 percent, while unit sales
dropped 0.8 percent throughout supermarkets, drug stores and mass
merchandisers, excluding Wal-Mart, during the 52-week period ending July
10, 2005.
“Cottage cheese continues to be a
conundrum,” says Jed Davis, director of marketing, Cabot Creamery
Cooperative, Cabot, Vt. “It just hasn’t migrated from
‘that thing my grandmother likes’ to something that is
better plugged in with today’s younger demographics.”
TOP 10 REFRIGERATED DIP BRANDS* | ||||||
$ Sales (In Millions) | % Change vs. Year Ago | Dollar Share | Unit Sales (In Millions) | % Change vs. Year Ago | ||
Total Category | $407.2 | 4.0% | 100.0% | 191.7 | -1.4% | |
T. Marzetti | 80.5 | 9.3 | 19.8 | 26.8 | 8.7 | |
Private Label | 72.5 | 6.2 | 17.7 | 40.6 | -3.2 | |
Dean’s | 47.3 | -4.8 | 11.6 | 27.3 | -6.2 | |
Heluva Good | 29.5 | 3.9 | 7.3 | 15.3 | -4.2 | |
Kraft | 27.3 | -8.7 | 6.7 | 17.2 | -6.4 | |
Classic Guacamole | 16.8 | -6.7 | 4.1 | 4.4 | -6.8 | |
Litehouse | 10.1 | 171.6 | 2.5 | 3.6 | 150.5 | |
Salads of the Sea | 5.0 | 51.2 | 1.2 | 1.6 | 50.5 | |
Marie’s | 4.9 | -46.1 | 1.2 | 1.6 | -47.1 | |
Bison | 4.6 | -1.0 | 1.1 | 2.8 | -0.5 | |
* Total sales in supermarkets, drug stores and mass merchandisers, excluding Wal-Mart, for the 52-week period ending July 10, 2005. SOURCE: Information Resources Inc. |
While Davis points to an image problem as the primary
roadblock keeping cottage cheese from turning the tide, Annette Jim,
director of marketing for Byrne Dairy, Syracuse, N.Y., blames a lack of
consistency for turning consumers off. Rather than producing its own brand
of cottage cheese, her company buys it from other producers. The problem
is, Jim says, it’s rarely the same product twice in a row.
“It never comes in the same — sometimes
it’s runny, sometimes it’s dry,” she says. “You
might like the taste of it today, but if you buy the same product tomorrow,
it could be very different.”
In an effort to help cottage-cheese makers produce a
more consistent product, Rosemont, Ill.-based Dairy Management Inc. (DMI)
sponsored a research project, which sought to develop a method for
manufacturing cottage cheese in an enclosed horizontal cheese vat.
According to Lloyd Metzger, director of the Minnesota/South Dakota Dairy
Foods Research Center and assistant professor, Department of Food Science
and Nutrition, University of Minnesota at St. Paul, the idea behind the
project was to automate the manufacture of cottage cheese, thus resulting
in a more consistent product.
“Hopefully, with this process, we’re
producing a consistent, quality product that will give consumers what they
expect every time,” Metzger says.
Cabot hosted a successful trial run, utilizing the
method in early 2004, which ultimately led the company to purchase two
enclosed vats for cottage-cheese production. In fact, the company
completely redesigned its “cottage room,” better positioning it
for future R&D initiatives, which could potentially include an
assortment of flavored cottage cheese, Davis says.
HP Hood LLC, Chelsea, Mass., unveiled an assortment of
flavored lowfat cottage cheese, including Black Pepper & Chives, Chive
& Toasted Onion, Peaches, Pineapple & Cherry and Strawberries.
Meanwhile, Anderson Erickson experienced a positive
response to its first flavored product, Mr. E’s Garden Vegetable
Cottage Cheese, introduced last year. While she reveals that her company is
working on more flavored varieties, Betsy Hoye, marketing director of the
Des Moines, Iowa-based processor, concedes that such initiatives
aren’t likely to see the light of day anytime soon, due to the amount
of capital investment and new equipment that would be required.
Those companies that have made tangible investments in the category have
reaped rich rewards as a result. Dallas-based Dean Foods Co. undertook a
major packaging makeover and consequently saw cottage cheese sales rise 7.1
percent in dollars and 0.6 percent in units.
Even more impressive were the inroads made by Kraft, as
the result of an advertising campaign touting the fact that its
Breakstone’s Cottage Doubles — a teaming of cottage cheese and
fruit toppings mixed in by the consumer — contain “half the
sugar of yogurt.” Not only did the brand achieve increases of 6.7
percent in dollar sales and 8.4 percent in unit sales, but more
importantly, consumers reported that the advertising made them view the
product as “a snack alternative to yogurt,” according to J.
Walter Thompson, the Chicago-based agency that worked with Kraft on the
campaign.
It’s just that kind of investment from a
big-name, national brand that regional cottage-cheese makers say the
category needs if it hopes to attract new consumers. However, they are
quick to recognize that they can’t leave it all to the big boys with
the deep pockets. “There’s no question that when Kraft decides
to put some money behind Breakstone, the whole category benefits,”
Davis says. “Unfortunately, that’s not something you can count
on happening all the time, so we all need to do our part to raise
awareness.”
Pricing Perils
Unlike cottage cheese or yogurt, sour cream is not a
stand-alone food. You’d be hard-pressed to find anyone who scoops up
a creamy bowl of sour cream for breakfast or a late night snack.
Rather, sour cream is a complimentary product — a topper for
baked potatoes or nachos and an ingredient in countless recipes.
Unfortunately, as noted by Molly Murphy, marketing and
sales director, Quality Chekd Dairy Association, Naperville, Ill., fewer
consumers are taking the time to actually make meals at home anymore.
At the same time, high butterfat prices have hit the
category hard, resulting in 15- to 20-cent increases on 16-ounce tubs,
Holdsworth says. Consequently, consumers have gravitated toward smaller
sizes, often making do with an 8-ounce tub.
The pricing issue is evident in IRI data: throughout
supermarkets, drug stores and mass merchandisers, excluding Wal-Mart,
dollar sales grew 5.1 percent, while unit sales inched up 0.6 percent.
Refrigerated dips suffered a similar fate, up 4.0
percent in dollars, but down 1.4 percent in units, according to IRI. Carla
Laylin, senior marketing manager, T. Marzetti Co., Columbus, Ohio,
concedes there has been some softness in the category, perhaps due to a
combination of economic issues and the low-carb trend. However, she reports
that Marzetti has been experiencing “good, solid growth,”
particularly in the produce department.
According to IRI, Marzetti racked up impressive
increases in both dollar and unit sales — up 9.3 percent and 8.7
percent, respectively. Laylin credits a slew of new products for keeping
the category innovative and fresh. Last fall, the company introduced two
new veggie dips — Bacon Tomato and Buffalo Ranch — in addition
to a new Light French Vanilla yogurt-based fruit dip, containing 35 percent
fewer calories than regular cream cheese-based fruit dips.
Among other dip innovations, this year saw the launch
of IncreDiples by Wells’ Dairy, a line of yogurt-based snack dips in
flavors like Fajita Lime and Spicy Buffalo, and with 1 gram of fat per
serving.
“Dips fit very well into the whole trend of
entertaining at home,” Laylin says. “People want something easy
and quick, yet different and fancy, giving the impression that they put
a lot more into it than they actually have.”
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