Process
Progress
by James Dudlicek
Dairy Field has watched manufacturing make great
strides in technology over the past century.
Just a few years after the sundae was invented, Thomas
D. Cutler launched The Ice Cream Trade Journal in 1905. The U.S.
frozen dessert industry was in its infancy, with ice cream having been for
many years a handmade treat for the elite. Annual production was about 5
million gallons. There were no national trade associations, and only one
college offered instruction on ice cream manufacturing.
The fluid milk and cheese industries were more firmly
established, but in the days before mandatory pasteurization and other
regulations, they clearly had a long way to go. We take pride in knowing
that Dairy Field and its predecessors have been with the dairy
industry for much of that journey.
The Ice Cream Trade Journal merged with Ice Cream
Field in 1965, two years later becoming Dairy and Ice Cream Field. It has
been known as Dairy Field since 1979, except for a brief run as Dairy Field
Today shortly before its acquisition by Stagnito Communications in
June 1991.
Over the past century, this publication has been with
the industry through its watershed events, from the adoption of standards,
the energy crisis of the ’70s, debates over artificial growth
hormones and the groundbreaking research linking dairy calcium to weight
management.
And from that 5 million gallons of ice cream in 1905,
total hard-frozen dessert production was up to 1.17 billion gallons in
2003, according to the International Dairy Foods Association’s 2004
edition of Dairy Facts. Total milk production surpassed 170 billion pounds
by 2003. U.S. natural cheese production approached 8.6 billion pounds that
year, up from about 1.5 billion just three decades earlier. Among other
dairy foods, yogurt production approached 2.4 billion pounds, butter topped
1.2 billion and nonfat dry milk neared 1.6 billion.
To launch our year-long 100th anniversary
celebration, we’ve reached out to some of the processors that have
been around about as long as we have making these products, for their input
on how manufacturing has changed for them over these many decades. Compared
to our recent visits to their modern-day operations, the differences are
dramatic.
Anderson Erickson Dairy Co.Des Moines, Iowa
Founded in 1930, fluid and cultured processor Anderson
Erickson Dairy (AE) began operations in a building about the size of a
two-car garage with a four-valve glass filler. In the 1940s, production
moved to the plant’s current location, with packaging switching from
glass to paper about 10 years later.
“Consumer trends really drove the change, along
with reduced time and equipment for sanitation of the glass bottles,
lighter-weight packaging and higher-speed fillers,” says special
projects director Frank McDowell. Well-versed in AE’s evolution,
McDowell has served the company over the past four decades in various
roles, including director of quality control, plant manager and vice
president of production.
In the 1970s, plastic gained popularity and AE again
made a switch in machinery and packaging; this change brought a
blow-molding operation to the plant. Today, AE uses several high-speed
fillers for both paper and plastic packaging.
The operation has grown to 15,000 square feet,
including plant and cooler, on a corporate complex encompassing 21 acres.
Production volume and pasteurization methods account
for the greatest changes since AE began operations, says McDowell.
“Today, AE uses high-temperature short-time for pasteurization, as
compared to vat pasteurization that was used at AE’s inception. This
change has resulted in a large efficiency of time,” he says.
“Vat pasteurization took approximately 3 hours for 1,000 gallons,
while HTST takes 10 minutes or less.”
Volume of milk handled has increased over time, from
30,000 gallons of tank capacity in the 1960s to nearly 300,000 gallons
today.
Sanitation has been made easier with the passage of
time and technology, with CIP (cleaning in place) arriving in the
’60s. “This was a great advancement in technology for the dairy
industry, as all of the cleaning became automated and computerized,”
McDowell says. “In other words, you no longer had to think
about cleaning the equipment — it just happened.”
Increased technology has resulted in faster fillers
and a much faster, less labor-intensive sanitation process. Cranes,
coolers, automation, and computerized robots have all been a part of the
evolution.
“An interesting example when thinking about the
sanitation process over the years is one employee had to watch each glass
bottle as it was being cleaned to make sure that everything was going as it
should,” McDowell says. “Now, obviously, we don’t have to
worry about that.”
Another example of the magnitude of advanced
technology is with AE’s fillers. “In the olden days,”
McDowell says, “only 30 gallons were filled in a minute. Now more
than 300 can be filled in one minute. That’s 432,000 gallons a
day.”
Naturally, the evolution of production processes has
positively impacted AE’s ability to serve its customers and increase
its marketing area. “An automated production process has greatly
impacted our storage capability. One example would be the automated
‘first in/first out’ rotation process,” says Norm Dostal,
director of operations. “Advancements in refrigeration has
aided in the ease and capability of storing and delivering products to an
ever-growing marketing area. And finally, the extension of our shelf life
or code date on products has dramatically changed. In the ’60s, code
was seven days, then we jumped up to 10 days and now we are at 18 days for
the life of the product.”
AE is unique among cultured processors in that the
company hand-packed its cottage cheese into the 21st century while most
dairies abandoned this practice in the 1970s. When a steady supply of
old-style cartons ran out, AE finally mechanized the process, using the
latest technology to ensure consistency in a product that has a devoted
following among consumers.
As AE celebrates its 75th anniversary this year, the
company recognizes that while technology may change, things like a
commitment to quality and service need not diminish with time.
“We have covered a lot of ground in AE’s
75 years of existence, but some things weren’t changed,”
chairman and chief executive officer Jim Erickson, son of AE’s
founder, recently wrote in an employee newsletter. “My father always
insisted on the highest quality standards and treating others as you would
hope to be treated yourself.”
Blue Bell Creameries LPBrenham, Texas
Blue Bell Creameries started in 1907 as the Brenham
Creamery Co., making butter with excess cream from area farmers. The first
ice cream was produced in 1911, in wooden tubs filled with ice, at the rate
of two gallons per day. In the early 1900s, the entire facility was less
than 8,000 square feet.
Today, Blue Bell Creameries has four production
facilities occupying close to 1 million square feet — two at the
company’s Brenham, Texas, home base, a third in Broken Arrow, Okla.,
and the fourth in Sylacauga, Ala.
Blue Bell operates some 35 production lines, making
products ranging from 1.5-ounce bars to 3-gallon containers of ice cream,
according to production coordinator Dave Hellman. With the current hourly
capacity to produce 23,000 gallons of packaged goods, 6,000 dozen snack
items such as cups and ice cream sandwich products and 10,000 dozen stick
novelties, Blue Bell truly has come a long way.
“The changes have been drastic,” says Gene
Supak, vice president of operations. “In the early days, most
everything was done by hand. Today, the use of modern continuous ice cream
freezers, automated filling machines and lines capable of producing
varieties of shapes and sizes of stick novelties allow us almost unlimited
possibilities in terms of the types and quantity of products we cam
produce.”
Additionally, the newest computer technology assists
in planning, scheduling and accountability in day-to-day operations.
“New technology is evident in all aspects of
most plant operations,” Supak says. “Today’s technology
has helped in reducing the volume of paperwork and improving the
capabilities of record-keeping and documentation. Technology has helped
automate the process control functions and allows us to acquire and store
the necessary data related to processing, product inventory control and
product traceability.”
Going back to 1911 — the “ice age,”
when an ice box was really dependent on ice — most homeowners did not
have a means of keeping frozen goods in the home. “The development of
the home freezer and commercial refrigeration had a tremendous positive
impact on the market for ice cream products,” Supak says.
In 1939, Blue Bell began packing ice cream by hand in
pint containers. Most was sold for immediate consumption because of limited
or nonexistent home freezer space. It was not until the early 1950s, when
home freezers became readily available, that ice cream marketing took on a
new direction. The marketing focus then shifted to developing products and
packages destined for in-home consumption.
In 1952, Blue Bell began packing Supreme ice cream in
pints and half gallons using automated filling equipment.
“The development of the continuous ice cream
freezer and the automation of mix processing have allowed ice cream
companies to efficiently process and produce ice cream products at high
capacities,” Supak says. “The use of various quick-hardening
systems has allowed us to increase production output, therefore greatly
improving and maintaining product quality.”
Plus, the continued development of higher-capacity ice
cream freezers and packaging equipment, along with improved refrigerated
transports and distribution trucks, have helped Blue Bell expand its
markets.
“In 1911, the two gallons of ice cream we
produced per day were available only in Brenham, Texas,” Supak says.
“Today, Blue Bell products are available in numerous states in the
South and Southeast.”
Improvements in technology have played a key role in
helping Blue Bell grow and expand its market over the years.
“However, if you ask anyone associated with Blue Bell what has been
the key to the success of the company,” Supak says, “the first
reason will always be: It is the hard work and dedication of all the
employees that are a part of the Blue Bell operation. Employees that care
and do their job well continue to make Blue Bell Creameries a success
today.”
Mayfield Dairy FarmsAthens, Tenn.
Thomas B. Mayfield Sr. was born on a farm in McMinn
County, Tenn., in 1853. He bred and sold Jersey cows, among other animals,
and in the spring and summer, the surplus milk was peddled around Athens,
Tenn., along with some buttermilk and churned butter.
In 1912, Mayfield’s son, Thomas Brient Mayfield
Jr. — known as Brient — bought a farm adjoining his
father’s and began a dairy operation, milking about 45 Jersey cows.
His wife made the first cottage cheese that was sold in Athens on a milk
route.
Then in 1922, pasteurized milk was available for the
first time in McMinn County with the completion of Mayfield’s new
milk plant. A year later, Brient purchased an existing ice cream plant in
Athens and started operating the Mayfield Creamery.
When Brient died in 1937, his son — 18-year-old
Thomas Brient Mayfield III — took over the business. After World War
II, he and his brother, C. Scott Mayfield, embarked on a project to expand
the business. With borrowed capital, the Mayfields constructed what was at
the time the most modern dairy plant in the Southeast, opening in 1950.
With its headquarters and flagship plant at the same
site today, Mayfield Dairy Farms has stayed in the forefront of the dairy
industry with innovation and quality products, including its popular fluid
milk and ice cream.
Perhaps most important to Mayfield’s early
positioning as a market leader was the installation of a vacreator in 1955.
By using this machine, which utilizes a vacuum process to remove volatile
odors and flavors from milk, Mayfield became the first dairy in the United
States to produce milk with a year-round uniform flavor.
“Dairy farmers do a better job with the flavor
of their milk, but it still gives our milk a consistent flavor,” says
president Scottie Mayfield, noting that his company is something of a lone
wolf in sticking with this technology.
The process in brief: Mayfield’s HTST
pasteurizers are equipped with an upstream vacuum chamber that injects dry
steam into the milk, raising its temperature from 160 to 175 degrees F. The
milk next enters a flashing chamber to reduce the temperature back to 160
and remove moisture equivalent to the steam condensate added upstream.
Conventional pasteurization is then resumed on the vacuum-treated raw milk.
A more visible Mayfield trademark came about with an
innovation in the development of plastic bottles. In 1983, Mayfield became
the first dairy to package milk in a yellow plastic bottle, which reflects
harmful light rays and protects the milk flavor and nutrients. The company
had already been making its own plastic bottles since 1970, when it began
the first successful in-plant blow-molding operation.
Continuing in the packaging arena, Mayfield —
acquired by Dean Foods in 1990 — launched a revolution in fluid milk
in 1995 with the now-ubiquitous single-serve Chug bottle. Three years
later, Mayfield started packing its ice cream in scround containers.
Mayfield has seen other innovations improve its
operations throughout its history: mechanically refrigerated milk trucks in
the 1950s, tamper-resistant ice cream cartons and fast-freezing hardeners
in the 1960s.
In fact, folks who have been with Mayfield for the
long haul will tell you they can’t remember a time when there
wasn’t a project being planned or implemented to improve some facet
of production. From automated processing, storage and retrieval to
high-tech design and process controls at its fluid plant in Braselton, Ga.,
opened in 1997, Mayfield has seen processing come a long way.
“As in any growing business,” says Scott
Watson, Athens plant manager, “we reinvest in our plants
constantly,”
Tillamook County Creamery
AssociationTillamook, Ore.
While the Tillamook County Creamery Association (TCCA)
celebrated its 95th anniversary in 2004, its roots go back even further.
The dairy industry in Tillamook County, Ore., dates
back to its first settlers in the early 1850s. Butter was produced as a way
to handle excess milk that was available. Then, cheese became the product
of choice after many hit-and-miss attempts to ship the butter to the
Portland and Astoria markets.
Two successful dairy industry businessmen opened a
creamery in 1894 in Tillamook and hired Peter McIntosh, a cheesemaker from
Ontario who is credited with bringing the cheddar recipe that TCCA still
uses today.
Before TCCA was formed, each of the creameries
operated under the supervision of its own management, and each had its own
cheesemaker who created a unique version of cheddar cheese, from two-pound
rectangular loaves to 24-pound rounds of cheese called
“daisies.”
Carl Haberlach, a bookkeeper and salesman for some of
the creameries, envisioned a cooperative that would improve quality,
produce a uniform product and secure the best possible prices. Ten cheese
factories in Oregon’s Coast Range founded TCCA in 1909, and since
then the producer-owned cooperative has busied itself making nationally
distributed cheese products, including its best-selling cheddars, along
with fluid, cultured and frozen products sold in regional markets.
TCCA’s dedication to high-quality products is a
concept first established by the dairy farmers in the early 1900s, when
they began petitioning the state of Oregon for a milk inspector. The values
of quality and consistency have survived more than a century of dairying in
Tillamook County, and quality remains a fundamental part of TCCA’s
core values.
Four of the largest creameries within the association
merged their operations in the late 1940s and, in a partnership with TCCA,
built a large central facility near downtown Tillamook. Completed in 1949,
the 175,000-square-foot plant had a cheese-aging warehouse with a capacity
of 3 million pounds. The cheesemaking room had only the long, oval, open
stainless-steel vats installed, each with its own overhead electrical
agitator.
The association’s smaller creameries continued
to operate after the new plant opened, but over the years those operations
were consolidated into the central plant. The remaining seven small
creameries folded their operations into the new plant in 1968, quality and
efficiency being the main reasons for the final consolidation. While
cheddar was made at all the plants, styles varied, and association leaders
believed having all cheese production under one roof would make the process
more efficient.
TCCA installed its first power curd mill around 1910.
Other refinements followed, but the time-honored process of making cheese
remained steeped in tradition. The cheesemaking room at the Tillamook plant
stayed the same for more than 40 years. Then in 1990, a new cheesemaking
room was added to house an automated cheddaring system. This system
features the New Zealand-built Cheddarmaster, along with enclosed
stainless-steel vats, seven cheese-pressing towers and a rapid-cool system.
During this expansion, a viewing mezzanine was
constructed to allow tourists to watch cheesemaking. The packaging
department was relocated to the former cheesemaking room in 1993, allowing
the tourists to watch the packaging process, too.
In 1999, construction began on the 36-million-pound
automated storage and retrieval system and cheese-maturing facility. Work
also began on a second cheese manufacturing plant in Boardman, Ore., which
is now in the beginning stages of an expansion that will eventually allow
output to increase by 50 percent.
Today, the Tillamook plant receives 1.8 million pounds
(175,000 gallons) of milk per day and makes 167,000 pounds of cheese daily,
with capacity to store 50 million pounds.
Beyond the manufacturing process, packaging has also
come a long way at TCCA. But in a way, it has come full circle.
Cheese made in Tillamook County was originally dipped
in paraffin and packed in wooden boxes. If the cheese matched the quality
standards set by TCCA, the box was stamped, “Inspected by Tillamook
County Creamery Association.”
TCCA implemented an advertising campaign in 1918,
based on a recommendation that its cheese should be sold under a brand so
customers knew they were getting genuine Tillamook cheese. The solution was
to stamp the cheese with vegetable dye repeatedly around the
circumference of the cheese wheels with the word
“Tillamook.”
With the rind stamped with Tillamook, “Look for
Tillamook on the rind” became the catch phrase and was soon the
advertising campaign slogan. This practice continued through the late
1980s.
In 1949, technology was available to produce and
package rindless cheese. The repeated brand was removed and replaced with
the single mention of Tillamook on the package.
But through efforts by TCCA’s marketing
department, cheese packaging once again resembles the old-style brand, with
Tillamook repeated across the package, reminiscent of
“Tillamook on the rind.”
From the Past, the Future
These time-tested processors share common experiences
with their industry peers: constantly improving technology, greater
awareness of safety and sanitation, industry consolidation.
All of these factors have helped the dairy industry do
its job better and more efficiently, become more competitive and better
serve consumers with fresher, safer, tastier and more innovative products.
The companies that Dairy Field has “grown up
with” and continues to see flourish today are examples of what this
publication will strive for as it ventures into its second century —
maximizing opportunities for growth, and showcasing the best examples of
the people, products and companies that make such continued growth
possible.
The century club
Dairy Field joins the ranks of industry veterans.
Though Dairy Field is now
100 years old, it’s still a youngster when compared to some of the
seasoned players still doing business today. Of course, the number of
processors that can boast long histories has been shrinking rapidly as
industry consolidation has become the rule of the day. To take just one
segment as an example, the number of fluid milk plants in the United States
has dropped from nearly 6,000 to about 600 over the past half century,
according to the 2004 edition of Dairy Facts.
Many companies have come and gone, but the ones listed
here have proven that, amid changing market conditions and often changing
ownership, their brands, products and entrepreneurial prowess can stand the
test of time.
While the following list may not necessarily be
complete, DF is proud to stand among these names as standard-bearers
of the dairy industry.
Brown’s Dairy (1905)
H.E. Butt Grocery Co. (1905)
Crowley Foods (1904)
Grassland Dairy Products (1904)
Lucerne (1904)
Kraft (1903)
Wawa Dairy (1902)
Crystal Cream & Butter Co. (1901)
Munroe Dairy (1881)
Breyers Ice Cream (1866)
Nestlé (1866)
HP Hood (1846)
If your company is 100 or more years old and we’ve missed you, please call or e-mail and let us know, and we’ll recognize you in a future issue, (847) 205-5660 ext. 4009, jdudlicek@stagnito.com.
Brown’s Dairy (1905)
H.E. Butt Grocery Co. (1905)
Crowley Foods (1904)
Grassland Dairy Products (1904)
Lucerne (1904)
Kraft (1903)
Wawa Dairy (1902)
Crystal Cream & Butter Co. (1901)
Munroe Dairy (1881)
Breyers Ice Cream (1866)
Nestlé (1866)
HP Hood (1846)
If your company is 100 or more years old and we’ve missed you, please call or e-mail and let us know, and we’ll recognize you in a future issue, (847) 205-5660 ext. 4009, jdudlicek@stagnito.com.
Harry Stagnito,
President Stagnito Communications
President Stagnito Communications
Boston — A bill was recently introduced into the Massachusetts House that would authorize the sale of diabetic ice cream in the state.
In the last half of January, the Breyer Ice Cream Co.
announced a reduction in its wholesale prices on packages in the New York
City market. Prices for dealers are $1.80 net on pints and $1.68 on half
gallons.
These two items caught my
eye as I was scanning the February 1955 issue of The Ice Cream Trade
Journal in preparation of conveying a few thoughts about Dairy Field’s
100th anniversary
issue. My first thought was, “How progressive the industry was to
detect the need for a healthy product 50 years ago.” My second
thought was, “That wasn’t a bad price for a pint of ice
cream.”
After spending more than 30 years in the dairy
business, I’ve drawn some observations about where the industry
is headed as Dairy Field enters its second century.
The dairy market is the only segment of the food
industry where the price of its raw ingredient is regulated by the
government. Despite that, the dairy business has displayed a fierce
tenacity to forge continuous growth. Working with thin margins in a highly
technical market and against tough competitors, those who capitalized on
R&D, production and distribution efficiencies have maintained
profitable businesses.
I’ve listened to critics shout about the decline
of the dairy industry because it couldn’t keep up with the fast pace
and sophistication of the beverage market. Don’t believe it. Look at
all the important new products that have been introduced over the years and
how they have fit demographic and health needs.
Finally, you won’t find a harder working, more
interested or sharing group of people than in the dairy industry. I put a
high premium on the value of the relationships I’ve experienced.
It’s been a pleasure serving the dairy industry
from the view of Dairy Field, and I look forward to all the opportunities,
obstacles, challenges and successes that the future holds.
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