A Brand History
Developed in France during
the early 1960s, Yoplait yogurt was created by SODIMA (Societa de Diffusion
de Marque), a dairy cooperative with headquarters near Paris. SODIMA
invented the special process that makes Yoplait distinctive from other
yogurts.
Yoplait quickly became a favorite with the French
people, and SODIMA decided to expand into other countries. Plans were made
for a six-week test run in the United States.
In January 1975, the first container of Yoplait rolled
off the line of the Michigan Cottage Cheese Co. in Reed City, Mich. Test
results exceeded the company’s wildest expectations. By the end of
the month, the Reed City plant could not meet product demand.
As one of the fastest-growing items in the supermarket
at the time, Yoplait attracted the attention of General Mills Inc. The food
giant was interested in adding a high-quality yogurt to its product line
and saw Yoplait as a new way to meet its requirements; Yoplait was a
healthful product, delicious, distinctive and reasonably priced.
In October 1977, General Mills acquired the American
Yoplait franchise and two Michigan Cottage Cheese plants. With the license
from SODIMA and assets from Michigan Cottage Cheese, General Mills
established a separate corporate, Yoplait USA Inc. Today, Yoplait’s
140 flavors are manufactured at four production plants across the country.
Robert Waldron is the current president of General
Mills’ Yoplait-Colombo division. Waldron joined General Mills in 1990
and has held various marketing positions throughout the company, including
the Meals, Baking and Big G cereal divisions. In 1997, he joined the
International division as a vice president of marketing for International
Dessert Partners, a joint venture with Bestfoods that focused on dessert
mixes for Latin America. He then became marketing director in the Big G
cereal and Meals divisions. He was named a corporate officer of General
Mills in 2000.
1977: Introduction of Original Style Yoplait
1981: Introduction of Custard Style Yoplait (now
known as Thick and Creamy)
1982: Introduction of Breakfast Style Yoplait
(discontinued 1986)
1983: Introduction of Fruit on the Bottom
(discontinued 1986)
1984: Reformulation of Original from full fat to
lowfat
1986: Introduction of YoCreme (discontinued)
1992: Introduction of Trix yogurt
1998: Introduction of Go-Gurt, yogurt in a tube
1999: Introduction of Yumsters
2000: Introduction of Yoplait Expresse
(discontinued)
2002: Introduction of Yoplait Whips and Nouriche
Breakfast Smoothie
2005: Introduction of Go Gurt Smoothies, Yoplait
Smoothie and Yoplait Healthy Heart; Yoplait Nouriche repositioned as a
SuperSmoothie
Yoplait-Colombo USA: Processor of the Year 2005
For leadership in expanding
and promoting the health, wellness and functional aspects of dairy foods,
and its ongoing outreach to the community, Dairy
Field has selected Yoplait-Colombo USA as
its Processor of the Year for 2005.
Criteria for the honor include industry leadership,
business initiatives, marketing achievements, technological advances and
relations with employees, suppliers and the community.
A perpetual leader in the cultured category, Yoplait
has made great strides in broadening the overall goodness of yogurt in ways
that have inevitably boosted the dairy industry as a whole. The
company’s involvement in the research that discovered the link
between dairy calcium and weight management opened a new frontier for the
future of dairy. Its development of yogurts and yogurt drinks fortified
with plant sterols and other essential nutrients has opened the door to
further innovations for dairy as a functional food. Other product
developments have addressed demands for newer and better flavors, along
with convenient packaging formats.
Yoplait also has raised awareness of dairy in the
community through its efforts to benefit breast cancer research and other
health issues important to its key demographic, one shared by most segments
as the entry point for food products into American households. Outreach
efforts by Yoplait and parent General Mills extend beyond this arena into
its communities locally and nationally.
Stagnito Communications Inc. presented Yoplait with DF’s 2005 Processor of the
Year award at its Top Gun Conference this month in Key Biscayne, Fla. A
presentation also is scheduled for the 2006 Dairy Forum in La Quinta,
Calif., in January. m
Key links in the chain
Yoplait-Colombo USA
operates four manufacturing facilities across the United States to supply
escalating consumer demand for its products and accommodate a growing line
of innovative new products.
Due to proprietary concerns and corporate policy,
Yoplait did not allow Dairy Field to visit a plant and was reluctant
to share details about its manufacturing operations. However, the
leadership team made it clear the company’s manufacturing network is
an integral part of the overall product development and supply chain.
“The key to what we do is our linkage into the
business unit and the team,” says Kevin Schoen, vice president of
manufacturing. “If we’re not on the same page as the marketing
division, which is in tune with the customers and consumers, then we pretty
quickly get adrift from what we need to be focused on. We’ve got an
operations team that works directly with [president] Bob [Waldron] and his
organization. Our operations folks are very involved in the business unit.
It’s important that we understand where Bob and his team are trying
to take the business. That same collaboration has to go over to rest of our
technical community.”
One of Yoplait’s core plants is its Reed City,
Mich., facility, which was purchased from Michigan Cottage Cheese in the
1970s. It has gone through a number of changes and renovations over the
years to meet the growing demand for Yoplait and is now a world-class
modern dairy facility, Schoen says.
The company’s newest facility is in
Murfreesboro, Tenn., strategically located to meet the growing southeast
market. Other plants are located in Carson, Calif., and Methuen, Mass.
All plant managers gather for an annual meeting at the
Minneapolis corporate headquarters, and yearly awards are given at the
plant level. “We go to each plant and have a celebration around the
accomplishments of the year,” Schoen explains. “The business
unit gives all the plant employees across all the shifts a business update.
It’s really a team effort. We’re not on an island by ourselves
in manufacturing.”
As far as infrastructure, the constant focus is
improvement, Schoen says. “There’s the core improvement focused
on the business and the products, and the customers and consumers.
That’s driven by the needs of the business unit,” he says.
“Then there’s what I call the supply-chain agenda, which is to
continuously improve the operations. So we spend a lot of time focused on
how we can make our operations better, day in and day out.”
The manufacturing side leverages the broader General
Mills infrastructure to make improvements, Schoen says.
“There’s a lot of proprietary technology in the plants,”
he says. “Some innovations that we think help the business, at least
on the customer side —with the acquisition of Pillsbury, we combined
our distribution network, so we now ship Yoplait yogurt on the same trucks
in commingled shipments. With rising fuel costs, that’s been a good
innovation.”
Meanwhile, safety is a priority throughout the General
Mills family of companies. “GMI plants have top decile safety
results for the food industry and industrial manufacturers, and have
improved their safety record for lost-time accidents and recordable
injuries for many years in a row,” Schoen says. “Employees are
involved in behavior-based audits to identify and correct unsafe work
conditions. Training is also key with core programs like lock-out/tag-out
and proper utilization of plant-protective equipment (PPE) being reviewed
regularly with all employees.”
Waldron applauds Yoplait’s supply chain.
“We have a very cross-functional group, and we are in service for the
consumer, absolutely,” he says. “That’s what’s
going to be most important to us, that we don’t lose our focus on the
consumer, and don’t lose our focus on making sure we can help the
retailer keep up with growth.”
Colombo history
A part of
Yoplait-Colombo USA since 1993, Colombo traces its roots to the kitchen of
Rose and Sarkis Colombosian in Andover, Mass. In 1929, using yogurt
cultures from her native Armenia, Rose made the first batch of Colombo
yogurt on a wood-burning stove. Up until that time, almost no one had heard
of yogurt except the small group of immigrants who had come to the United
States from the Middle East. But the virtues of yogurt spread quickly by
word of mouth, and soon Rose and Sarkis started a business, using a
horse-drawn wagon to distribute their yogurt across northern Massachusetts.
The Colombosians’ yogurt business remained
relatively small until the early 1960s, when the health benefits of yogurt
gained a larger following. As a result, Colombo grew from a family business
to a leader in the refrigerated yogurt industry.
While the Colombosian family sold their business to
Bongrain SA in 1977, General Mills recruited Sarkis and Rose’s son,
Bob Colombosian, in 2001 to be spokesman for the brand, along with his
wife, Alice. The yearlong campaign was aimed at bringing consumers back to
Colombo’s roots.
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